Hi, my name is Luke. ProofreadingServices.com is one of two businesses I own. It is heavily automated and takes me under two hours a day to run (and most issues can be delegated from my phone's email). The other, AudioTranscription.Org, takes me about three hours a month.

 

Companies hire me to look at their organizations with fresh eyes and interview their employees about how they spend their days and about their most time-consuming problems. I then identify the costliest activities in terms of misused payroll (a function of time wasted and hourly rate). Then I find ways to automate those issues away so those people's time can be spent more profitably.

 

In practice, that often means implementing technical solutions (automation through software), creating repeatable checklists like pilots use (which we use heavily at ProofreadingServices.com), and setting up overseas teams so your business can hum 24 hours a day, not only when you're in the office.

 

At my companies, our processes (checklists, enumerated expectations, and established parameters and hierarchies to deal with the uncertain) work so well that I only have about one phone meeting a month—yes, that's only 12 phone calls for ProofreadingServices.com and AudioTranscription.Org a year. The whole team is distributed around the world (to save on costs, there's no central office, and since there's no micromanaging, people stick around for years). We're bootstrapped (no venture capital) and profitable.

 

If you've ever felt like your business has inefficient processes, fill out the form below for a free efficiency strategy session. We'll discuss your company's biggest headaches and how to automate them away.